App availability
The App Store download link will appear on matrixhealth.app when Matrix is available.
Support
Help with Matrix.
Product, account, privacy, deletion, and Apple Health information for the Matrix iPhone app.
Email support: use support@matrixhealth.app for product help and privacy@matrixhealth.app for privacy or deletion requests.
Apple Health
Review read-only access, supported categories, and how permissions stay under your control.
Open page →Privacy & deletion
Review access, correction, export, consent, and account-data deletion procedures.
Open page →Terms & health disclaimer
Understand Matrix’s educational scope, eligibility, and emergency limits.
Open page →Direct support
support@matrixhealth.app
Contact us for product, account-access, and App Store support. Do not use email for emergencies.
Privacy & deletion
privacy@matrixhealth.app
Contact us for privacy, deletion, Apple Health, and Ava consent requests. Identity verification may be required before acting on a request.
Matrix is not an emergency service. Call 911 or your applicable local emergency number if you may be experiencing a medical emergency.